HOW IT WORKS
WHAT TO EXPECT
GETTING STARTED
At Rex & Roxy, we make pet care simple, reliable, and stress-free. Here is what it is like to be part of our pack!
01
SCHEDULE
MEET-AND-GREET
Pick a time that fits your schedule. Once booked, we’ll send a link to activate your account.
02
COMPLETE
YOUR PROFILE
Before we meet, share information about your pet(s) and household in our easy-to-use app.
03
LET'S
DO THIS!
We’ll go over the details together and schedule your first visit. Just like that, you’re part of the fam!
THE REX & ROXY APP
The Rex & Roxy app makes it easy to manage your pet’s care. You can schedule visits, receive updates, and message the team—all from one place. With real-time notifications and a clear visit history, staying connected to your pet’s routine is simple.
EFFORTLESS SCHEDULING: Request, modify, or cancel visits at your convenience
DIRECT MESSAGING: Easily communicate with the Rex & Roxy team
SECURE PAYMENTS & INVOICES: View, download, and pay invoices directly in the app
PET PROFILES: Keep pet details updated for personalized care
VISIT HISTORY: Access past reports, including GPS maps and notes
REAL-TIME NOTIFICATIONS: Get alerts when visits start and end
PET VISIT REPORTS
Each visit includes a detailed report so you always know how your pet is doing. You will receive real-time updates with GPS tracking, photos, and a checklist of completed care tasks. Reports provide a full overview of the visit, from potty breaks to water refills, ensuring complete transparency.
GPS-TRACKED WALKS: See the exact route of your pet’s adventure
PHOTOS & NOTES: Get personalized updates with pictures and detailed summaries
CHECKLIST OF CARE: Know if they had a potty break, fresh water, and treats
HOME SAFETY CHECK: Receive confirmation that doors are locked and pets are settled
TIME-STAMPED REPORTS: Track check-in and check-out times for every visit
REAL-TIME NOTIFICATIONS: Get alerts when visits start and end
OUR TEAM
Your pet’s safety and happiness are our top priorities. Our trained, professional team provides consistent, high-quality care with a focus on reliability and trust. Whether it is a walk, drop-in visit, or special request, you can count on us to treat your pet like our own.
TRAINED & TRUSTED TEAM: Every pet care specialist is thoroughly trained for safe, high-quality care
SAFETY-FIRST APPROACH: Team members are equipped with waist leashes, backup clips, and deterrents for off-leash dogs
CLEAR COMMUNICATION: We provide detailed updates after every visit so you always know how your pet is doing
DEPENDABLE SERVICE: Rain or shine, we are there when you need us